Common questions about Skribblz.

What if I want just 1 shirt?
Want just one shirt, decal or item…no problem!  We will take care of you regardless of the size of your order.
Where are you located?

We are a home-based business located in Peterborough, a small town in central Ontario.  Book a visit to our showroom to see our garments and discover our brand! 

How long does my order take to ship?
Once fulfilled, orders are shipped via Canada Post using expedited service and typically are delivered within 2 business days.
Who do you use to ship your items?

Orders are shipped via Expedited Canada Post which typically takes 1-2 business days depending on location.  Shipping rates are based on average item weights and calculated using a base minimum charge, adding minor charges per item.  Free shipping is available for orders over $100, and will be available on the checkout page once the threshold is achieved.  For larger orders or different service options, please contact us directly via the contact page.

What is your minimum order quantity?
At Skribblz, we have no minimums!  Whether you need an entire team outfitted or you want one custom pillow, no order is too small!  If you just want 1 shirt…no problem!
How long is turnaround time?
We offer fast turnaround for our customers.  Our stock is consistently replenished so that orders can be fulfilled quickly.  Customers should note that there are often slightly longer turnaround during Holiday seasons.
What if I don't like my order?
We want happy customers!  We use only materials that adhere to the highest industry standards of quality, so that our product is the best we can produce.  However, should you not be satisfied with your purchase, simply return the unwashed item and we will make it right!
What is the fastest way to get in touch with customer service?

Email and contact forms are great ways to get in touch.  We typically respond within 12 hours.

Why are the care instructions so specific?

Our care instructions are designed to keep your garment looking great!  Heat can be dustructive to the graphic and can even remove or smear the image.  Wash the garment inside-out in a cooler temperature wash and hang to dry.  Avoiding dryers and irons will keep things looking great!

Why do you choose certain brands or styles?
Brand and style choices are largely consumer-driven, however we have a definite idea of what we want to carry within our line.  Preference is given to brands that are committed to sustainability such as those like Alternative Apparel.

Since 1995, Alternative Apparel has been developing superior fabrics while staying mindful of their impact. Their design is rooted in sustainabily and eco-friendly practices and they are committed to products made with sustainable materials and processes incuding non-toxic and low impact dyes, eco and organic fabrics and recycled matierials.  They have a mandate in fair labour practices and only partner with  factories that are in accordance with the Fair Labor Association (FLA) Workplace Code of Conduct.

So while a style choice might look benign on the outside, we’ve done some research on why we’re choosing that piece.


What brands and sizes do you offer?

We offer fashion brands such as American Apparel, Bella Canvas, Alternative Apparel, Jerico, Threadfast, Next Level, Gildan and Anvil.  We offer sportswear brands such as Boxercraft, Augusta, Kobe and Brightline that cater to teams and sports.  For business, organizations and individuals, we offer brands such as Trimark, Oakley, Nike and VanHeusen.  These are just some of our brands and we can offer garments at any price point.   Whether you want something more fashionable, for business or your team, we offer sizing from newborn up to 5XL.

Is the material you use safe for children?

At Skribblz, we only decorate baby, child and youth-sized garments with CPSIA certified materials to ensure the safety of the garment.

Still need help? Send us a note!
Still need help? Send us a note!
For any other questions, please write us at info@skribblzart.com or call us on 705.927.3660.


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